Return Policy
Service Cancellation
If you need to cancel a scheduled service, please contact us at least 48 hours before the scheduled appointment. Cancellations made with less than 48 hours notice may be subject to a cancellation fee.
Refund Policy
Refunds for consultation services are available if cancellation is made at least 48 hours before the scheduled appointment. For completed installation services, refunds are considered on a case-by-case basis and depend on the specific circumstances of the project.
Installation Adjustments
If you are not satisfied with the completed installation, we offer one follow-up adjustment session within 7 days of the initial installation. Additional adjustments may be available for an additional fee.
Damage-Free Guarantee
We use damage-free mounting techniques. If our installation causes any damage to your walls, we will work with you to address the issue. Please report any concerns within 48 hours of installation.
Contact for Returns
To request a cancellation, refund, or discuss any concerns about our services, please contact us at help@zomralexvrphod.world or through our contact page. We will respond to your inquiry within 2 business days.
Policy Updates
We reserve the right to update this Return Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services constitutes acceptance of any modifications.